Cincinnati office

Trusted Disaster Emergency Services

Restoring the Queen City from the West Side to the inner suburbs. Our Cincinnati crews are on call 24/7 for emergency restoration, roofing, and biohazard response across the greater Cincinnati metro area.

1st Call's Cincinnati Office

3500 Markay Ct Cincinnati, OH 45248 United States

Our Cincinnati presence puts trained restoration and roofing professionals close to the West Side and Hamilton County neighborhoods we serve. One call connects you to dispatch, estimates, and project management.

  • 24/7 Emergency Service

    (859) 765-7744

  • 30-Minute Response

    On-site across Hamilton, Butler, and Warren counties.

  • Licensed, Bonded, & Insured

    IICRC-certified technicians and Owens Corning preferred roofer

18+ Years serving the Cincinnati Tri-State from Cincinnati

Why choose 1st Call Disaster Services of Cincinnati?

A Cincinnati crew for every Cincinnati neighborhood.

Cincinnati is a city of distinct neighborhoods — each with its own character, building stock, and restoration challenges. From historic Victorians in Price Hill and Northside to newer developments in West Chester and Mason, we know the local construction styles and the weather patterns that damage them.

Whether you are dealing with a flooded basement in Anderson Township, hail damage in Colerain, or fire damage in a Norwood apartment building, our Cincinnati-based crews respond fast and rebuild right.

  • Cincinnati metro focus
  • IICRC-certified crews
  • Owens Corning preferred roofing contractor
  • West Side and inner-ring expertise
  • Insurance claim assistance
  • Local Ohio permitting knowledge
97% Customer satisfaction rate

Property Damage Restoration Services Throughout Cincinnati

Restoration & Roofing for the Queen City

From emergency water removal to full roof replacement, our Cincinnati crews manage every stage of recovery.

When property damage affects your home or business, fast action can make a major difference. 1st Call Disaster Services provides professional emergency restoration services in Cincinnati and the nearby area, including water damage restoration, fire damage restoration, mold remediation, and roof repair for residential and commercial properties.

From flooded basements and burst pipes to smoke damage, mold growth, and storm-damaged roofing, their team helps property owners respond quickly, understand the restoration process, and move toward recovery with confidence.

30 min Average on-site response across Cincinnati

24-Hour Emergency Water Removal

Water Damage Restoration

Water damage restoration in the Cincinnati area involves more than removing standing water. Moisture can travel behind walls, under flooring, into insulation, and around structural materials. A failed sump pump, leaking appliance, broken pipe, or heavy rainstorm can create hidden damage if the area is not dried properly. That's when you need professionals.

1st Call Disaster Services uses a practical restoration process that may include inspection, water extraction, moisture detection, structural drying, cleanup, and repairs. For example, if a finished basement floods after a storm, the work may involve removing water, pulling damaged carpet padding, drying wall cavities, monitoring moisture, and repairing affected materials.

Services may include:

  • Emergency response for burst pipes, flooding, appliance leaks, and sump pump failures
  • Water extraction from floors, basements, crawl spaces, and affected rooms
  • Moisture detection behind walls, beneath flooring, and inside building materials
  • Structural drying with professional drying equipment
  • Damage documentation and insurance claims assistance
  • Repair and reconstruction for drywall, flooring, trim, and damaged materials

If your property has water damage, contact 1st Call Disaster Services for water damage restoration in Cincinnati before the problem spreads.

Complete Fire Restoration and Repair

Effective Fire Damage Restoration

One other type of disaster that can affect families is fire. When you need fire damage restoration in Cincinnati it often includes smoke, soot, odor, damaged materials, and water left behind from firefighting efforts. Even rooms not directly touched by flames can be affected by smoke residue and airborne contaminants.

1st Call Disaster Services helps homeowners and businesses stabilize, clean, repair, and rebuild after fire damage. Their fire damage restoration process may include emergency board-up, soot removal, smoke odor treatment, water extraction, contents support, and structural repairs.

For example, a kitchen fire may leave soot on cabinets, smoke odor in nearby rooms, water damage on flooring, and damaged drywall or electrical areas. A professional restoration plan helps determine what can be cleaned, what needs removal, and what must be repaired.

Services may include:

  • Emergency board-up, stabilization, and fire damage assessment
  • Smoke and soot cleanup for walls, ceilings, floors, and fixtures
  • Odor removal for lingering smoke smells
  • Water extraction and drying after firefighting or sprinkler activation
  • Contents cleaning support for salvageable belongings
  • Structural repair and reconstruction for damaged materials

After a fire, avoid extensive cleanup until the damage has been professionally reviewed. Call 1st Call Disaster Services at (859) 765-7744 for fire damage restoration in Cincinnati and get a clear recovery plan.

IICRC-Certified Mold Removal Professionals

Mold Remediation

Mold remediation in Cincinnati is often needed after moisture problems go unresolved. Mold can develop after roof leaks, plumbing leaks, basement flooding, poor ventilation, or hidden water damage. Some mold is visible, but it may also grow behind cabinets, inside wall cavities, around windows, or beneath flooring.

The goal of mold remediation is to identify the moisture source, contain the affected area, remove contaminated materials, clean salvageable surfaces, and help reduce the chance of the problem returning. 1st Call Disaster Services provides mold remediation for properties affected by water damage, humidity, and disaster-related moisture issues.

For example, mold may appear in a bathroom with poor ventilation or in a basement after previous water intrusion. Professional mold remediation helps address the visible growth and the conditions that caused it.

Services may include:

  • Inspection of affected areas and moisture concerns
  • Containment to help limit the spread of mold spores
  • Removal of damaged porous materials when needed
  • Cleaning and treatment of salvageable surfaces
  • Drying and moisture control recommendations
  • Restoration for affected drywall, trim, flooring, and building materials

If you see mold, smell musty odors, or have recently had water damage, contact 1st Call Disaster Services for mold remediation in Cincinnati.

Owens Corning Preferred Roof Contractor

Reliable Roof Repair

When it comes to roof repairs in Cincinnati it is important to get help fast. This could be after wind, hail, falling branches, heavy rain, or storm damage. A damaged roof can allow water into the attic, insulation, ceiling cavities, and interior walls. Missing shingles, flashing issues, or punctures can lead to stains, mold concerns, damaged drywall, and structural problems.

1st Call Disaster Services provides roof damage repair and emergency roofing support to help protect the property and reduce additional water intrusion. Their team can assist with temporary protection, inspection, repair planning, and related interior restoration when roof leaks affect the inside of the building.

For example, a storm may lift shingles and allow water to drip into the attic. A homeowner may only notice a ceiling stain later, but the roof, insulation, drywall, and surrounding materials may all need attention.

Services may include:

  • Emergency roof damage response after storms, wind, or sudden leaks
  • Temporary protection when tarping or stabilization is needed
  • Inspection of shingles, flashing, decking, and leak points
  • Repair solutions for damaged roofing materials
  • Interior damage support for ceilings, drywall, insulation, and flooring
  • Insurance claims assistance for roof and property damage

If your roof has been damaged or you notice signs of a leak, schedule roof repair in Cincinnati with 1st Call Disaster Services as soon as possible.

Full-service • 24-Hour Coverage

Property Restoration Services

Local Risks

Common disasters we handle in Cincinnati.

The Ohio River valley and Hamilton County's mix of historic and modern homes create a unique set of restoration challenges. Our Cincinnati crews are trained and equipped for the disasters that strike this area most often.

  • Ohio River and Mill Creek flooding
  • Basement backups and sewer overflows
  • Severe thunderstorms and tornado damage
  • Hail and wind damage to roofs
  • Fire and smoke in older homes
  • Mold in basements and attics

Fast response starts with local knowledge.

Our Cincinnati crews know the local streets, building departments, and utility providers, which means faster mitigation and fewer delays for your insurance claim.

Top-rated & Award Winning

Why Cincinnati Property Owners Call 1st Call Disaster Services

Property damage disrupts routines, business operations, comfort, and peace of mind. 1st Call Disaster Services helps Cincinnati property owners respond with professional service, emergency support, restoration experience, and insurance claims assistance.

Their team can help determine what needs to be cleaned, dried, removed, repaired, or rebuilt. Whether the damage affects one room or several areas, they provide practical solutions for homes, businesses, and larger facilities.

Property owners choose 1st Call Disaster Services for local property damage restoration, water damage restoration, fire damage restoration, mold remediation, roof repair, reconstruction support, and emergency service availability.

Reach out to 1st Call Disaster Services today for water damage restoration, fire damage restoration, mold remediation, or roof repair in Cincinnati. Call now at (859) 765-7744 to schedule service, request emergency help, or speak with a restoration professional.

Owens Corning Preferred

Top-tier roofing partner with extended manufacturer warranties.

EPA Lead-Safe Certified

Certified firm trained to protect your family during restoration.

Insurance Claim Assistance

We document, communicate, and bill directly with your carrier.

Financing Available

Flexible payment options so urgent repairs don't have to wait.

Fast Response
Certified Pros
Real Peace of Mind

Disaster and Restoration Services in Cincinnati

If your property has been damaged, the next step matters. Fast response can reduce additional damage, protect salvageable materials, and give you a clearer path toward recovery.

Greater Cincinnati Service Area

We serve these Cincinnati-area communities and more.

  • Aurora, IN
  • Beavercreek
  • Blue Ash
  • Cincinnati
  • Columbus
  • Dayton
  • Dublin
  • Hamilton
  • Indianapolis, IN
  • Lawrenceburg, IN
  • Mason
  • Miamisburg
  • Middletown
  • Newark
  • Oxford
  • Richmond, IN
  • Sidney
  • Springfield
  • Troy
  • Xenia

Don't see your town? Call us — we likely serve your area and can confirm in seconds.

Get an Estimate

Tell us what happened. We'll handle the rest.

Submit the form and a local dispatcher will respond within a few hours, or call now for immediate 24/7 emergency service.

(859) 765-7744
30-minute average response
Direct insurance billing
Serving Northern Kentucky, Greater Cincinnati, and Southeast Indiana
Free • No Obligation
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