Tips, Trends & News

1st Call Helped The Flats Apartments in Westwood Recover From Serious Tornado Damage

1st Call Helped The Flats Apartments in Westwood Recover From Serious Tornado Damage

Wind and rain tore through Greater Cincinnati on July 13, 2016, knocking over trees and power lines. The storm also ripped off the roof of The Flats Apartment Buildings in Westwood. [Show slideshow] Testimonial from the Property Manager Overseeing The Flats Apartments...
Read More...
1st Call Disaster Services Holds Events Throughout the Year To Thank Local Fire Departments For Their Service!

1st Call Disaster Services Holds Events Throughout the Year To Thank Local Fire Departments For Their Service!

At 1st Call Disaster Services, we fully support our local Cincinnati and Northern Kentucky Fire Departments. We partner with them on assisting victims in need of compassion and immediate care. From a Buzz and BBQ Event for Burlington Firefighters to the Annual Hebron...
Read More...
1st Call Disaster Services Helps Restore a 3 Story Building in Blue Ash That Had Massive Water Damage

1st Call Disaster Services Helps Restore a 3 Story Building in Blue Ash That Had Massive Water Damage

The Situation There was a sprinkler head rupture on the 3rd floor due to freezing in an office building owned by CMC Properties. We also worked hand in hand with Cincinnati Insurance on this project. Our Solution Began water extraction the minute we arrived...
Read More...
Roof Tarps and/or Board-ups Are a Quick Temporary Fix When You Have Roof Damage

Roof Tarps and/or Board-ups Are a Quick Temporary Fix When You Have Roof Damage

NOTE: Even the best installed roof tarps are fallible and temporary. In fact, in situations where high winds persists it is entirely possible that the tarp will have to be re-established to continue keeping water out of the home/business. Moreover, they will never be...
Read More...
All About Mold Series – #2 Detecting and Removing Mold. Can Mold Make Me Sick?

All About Mold Series – #2 Detecting and Removing Mold. Can Mold Make Me Sick?

FIRST: ONLY a qualified physician can accurately discern the cause of one’s illness. Mold or certain types of mold MAY be the sole factor, a contributing factor or no factor at all. This is when the TYPE of mold becomes a relevant issue. Otherwise, the goal is to...

Read More...
All About Mold Series – #1 Understanding How Mold Thrives Can Help Us Prevent Mold Growth In Your Home or Business

All About Mold Series – #1 Understanding How Mold Thrives Can Help Us Prevent Mold Growth In Your Home or Business

Mold must have at least two things to spread and thrive: a moist or wet environment and an organic food source. Stagnant air is a third element that can elevate the opportunity for mold to grow even faster. Contrary to popular belief, high or low temperatures can...

Read More...
When a 5 Star Restaurant in Downtown Cincinnati Has a Fire, They Know to Call 1st Call Disaster Services To Get Them Back Open ASAP!

When a 5 Star Restaurant in Downtown Cincinnati Has a Fire, They Know to Call 1st Call Disaster Services To Get Them Back Open ASAP!

The Situation On December 2, 2016, there was a fire at Boca 5 Star Restaurant on 114 E 6th Street, Cincinnati, Ohio. Our Role 1st Call Disaster Services was called to the scene to provide emergency services for water damage, cleaning, and smoke odor removal due...

Read More...
1st Call Disaster Helps Florence Homeowner After 2nd Floor Toilet Leaks Down Two Floors!

1st Call Disaster Helps Florence Homeowner After 2nd Floor Toilet Leaks Down Two Floors!

The Situation Master bathroom toilet overflowed causing damage to master bathroom floor, living room ceiling, walls, and floor and the basement family room walls and floor. What We Did We mitigated the damage and dried the structure first. We then replaced the...
Read More...
1st Call Disaster Helps a Lexington, Kentucky Homeowner Recover From a Water Heater Leak

1st Call Disaster Helps a Lexington, Kentucky Homeowner Recover From a Water Heater Leak

The Situation After a water heater leak, Wade Abbott’s utility room, living room, hallway, and dining room were soaked! What We Did 1st Call Disaster services arrived quickly and removed as much water as possible from the rug. We then lifted the carpet and...
Read More...
1st Call Disaster Services Has Earned the Home Service Industry’s Coveted Angie’s List Super Service Award!

1st Call Disaster Services Has Earned the Home Service Industry’s Coveted Angie’s List Super Service Award!

The Angie’s List Super Service Award reflects that 1st Call Disaster Services has held a consistently high level of customer service over the years. “Companies that can meet higher demands without missing a beat in their exemplary performance standards...
Read More...
All About Mold Series – #3 The Health Effects of Mold

All About Mold Series – #3 The Health Effects of Mold

DISCLAIMER: THE CONTENTS OF THIS ARTICLE ARE INTENDED TO BE INFORMATIVE ONLY AND ARE IN NO WAY INTENDED NOR IMPLIED TO BE MEDICAL ADVICE. A QUALIFIED PHYSICIAN IS THE ONLY INDIVIDUAL THAT CAN RENDER MEDICAL ADVICE AND/OR TREATMENTS. If you have a mold issue in...

Read More...
All About Mold Series – #4 A Detailed Look at Mold Remediation

All About Mold Series – #4 A Detailed Look at Mold Remediation

It is always a good idea to involve a professional when an area of the home persistently experiences elevated moisture levels indicated by precipitous discoloration generally believed to be mold growth? Even if the visible area is less than 10 square feet (roughly 3’x...

Read More...
1st Call Disaster Helps Maineville, Ohio Multi-Tenant Property Owner With Water Damage Due to a Toilet Overflow

1st Call Disaster Helps Maineville, Ohio Multi-Tenant Property Owner With Water Damage Due to a Toilet Overflow

The Situation A toilet overflow in a multi-tenant property affected the bathroom, hallway, and master bedroom on the 2nd floor and the bathroom below it on the 1st floor. What We Did We removed the carpet in the master bedroom and hallway. We demoed the affected...
Read More...
Water Damage Tips – How to Properly Treat Water Damaged Carpet

Water Damage Tips – How to Properly Treat Water Damaged Carpet

Believe it or not, the best method to use to clean water damaged carpet is to add more water. I know, silly right? Well, actually adding more water to water damaged carpet allows the clean water to wash out the retained water. However, you don’t want to just add water...
Read More...
All About Mold Series – #6 What Happens and What to Expect During a Mold Inspection

All About Mold Series – #6 What Happens and What to Expect During a Mold Inspection

Do you think mold might be present in your home? If so, continue reading to learn more about the signs of mold and when one should have a mold inspection performed OR when one can simply exercise common sense by cleaning and drying properly.

Read More...
All About Mold Series – #5 Signs That You May Have Mold In Your House

All About Mold Series – #5 Signs That You May Have Mold In Your House

The follow are common red flags that could indicate you have mold growing in your house… Allergic Symptoms If you are having a chronic problem with allergies or notice that your allergies seem to improve once you leave the building, perhaps the spore counts in...

Read More...
Fire Damage Tips – How Best To Clean Fire Damaged Jewelry

Fire Damage Tips – How Best To Clean Fire Damaged Jewelry

Most average home fires don’t exceed temperatures that are hot enough to damage most fine jewelry. Therefore, most can be cleaned and restored to their original beauty. It’s almost entirely best to let a professional clean your jewelry after any fire.
Read More...
1st Call Disaster Helps Villa Hills, Kentucky Homeowner With Water Damage Due to a Refrigerator Leak

1st Call Disaster Helps Villa Hills, Kentucky Homeowner With Water Damage Due to a Refrigerator Leak

The Situation A refrigerator leaked and damaged a the Kessler’s kitchen, living room, dining room, hallway, and basement. What We Did We removed all the affected flooring on the main floor, carpet pad in the basement, dried out the structure, then replaced the...
Read More...
All About Mold Series – #7 When and Why to Test for Mold

All About Mold Series – #7 When and Why to Test for Mold

A decision has been made: “I have mold in my home!” The first qualifiers that one must consider are… Is it causing a real problem either with one’s health? Is it persistent and unsightly? Is it attached to another issue – namely elevated moisture (RH) or chronic...

Read More...
Understanding the Types of Water and Water Damage Classifications Are Key To Knowing How to Clean Up After a Water Damage Incident

Understanding the Types of Water and Water Damage Classifications Are Key To Knowing How to Clean Up After a Water Damage Incident

The nature of water damage is determined by the type and source of water and its performance and how long the water has remained on the property. There are basically four water damage classifications caused by three types of water… Types of Water Clean.
Read More...
5 Tips for Choosing the Right Company To Clean Up Sewage Damage

5 Tips for Choosing the Right Company To Clean Up Sewage Damage

You may think you will never need assistance from sewage removal services, but no one ever knows when disaster will strike. When checking for sewage disposal in our area you will find an abundance of information, be careful of false promises and best guarantees. Call...
Read More...
What To Do When You Have Major Roof Damage or Find That You Have a Leaky Roof…

What To Do When You Have Major Roof Damage or Find That You Have a Leaky Roof…

If you have visible roof damage then you know you need help quick from a restoration company. But sometimes you have a leak in our roof that isn’t so evident but can cause structural or mold problems down the line. So how do you know if your roof is leaking?
Read More...
Water Leak Tips – What to Do When Your Carpet Gets Very Wet To Prevent Further Damage

Water Leak Tips – What to Do When Your Carpet Gets Very Wet To Prevent Further Damage

No one should underestimate the damage that water leakage can cause to your home or basement. Floods, leaky or broken pipes, broken appliances and other sources can all result in destructive water damage to your home. What to Do When Basement Carpet Gets Very Wet...
Read More...
Sewer Odors in Your Home or Business and What To Do If You Have a Sewer or Septic System Backup…

Sewer Odors in Your Home or Business and What To Do If You Have a Sewer or Septic System Backup…

If your home begins smelling like sewer, you have a problem you can’t ignore. When plumbing systems malfunction or are installed incorrectly, it can cause sewer odors in your home. Different problems such as damaged seals around the toilet or improper installation of...
Read More...
The Quicker You React To Water Damage… The More Damage You Can Prevent

The Quicker You React To Water Damage… The More Damage You Can Prevent

Water damage can occur any time, day or night; it can be caused by broken pipes, overflown toilets, weather, and many other issues. It’s hard not to panic when you see water where it shouldn’t be, especially if it’s deep into your basement. Most important you need to...
Read More...
What is Toxic Black Mold or Stachybotrys? What Are the Symptoms I Should Lookout For?

What is Toxic Black Mold or Stachybotrys? What Are the Symptoms I Should Lookout For?

Toxic black mold is the name commonly used for “Stachybotrys chartarum”. Stachybotrys produces toxins called mycotoxins which are extremely dangerous to humans. Black mold can grow undetected in homes and in turn, affecting the health of unsuspecting dwellers.
Read More...
How to Clean Your House After a Flood

How to Clean Your House After a Flood

Basement flooding can be dangerous and can cause structural damage or possible electrical risks. Your belongings stored in basements may be damaged or destroyed by water flooding. Here are some tips that may help minimize damage and more quickly begin the cleanup...
Read More...
How To Remove Black Mold and Why You Don’t Want to Do It Yourself.

How To Remove Black Mold and Why You Don’t Want to Do It Yourself.

If you find toxic black mold in your home, do not disturb it. It is extremely risky to try to remove toxic black mold yourself. Instead, talk to a restoration service as soon as possible. A professional mold removal service is experienced in removing toxic black mold...
Read More...
1st Call Disaster Helps a Local Homeowner With Water Damage To His Basement After His Sump Pump Failed…

1st Call Disaster Helps a Local Homeowner With Water Damage To His Basement After His Sump Pump Failed…

The Situation John Wetzel’s basement flooded due to a sump pump failure. How We Helped 1st Call Disaster Services arrived on-site within an hour of the customer contacting us. After our technicians make sure the sump pump was repaired, we immediately began...
Read More...
Boca and Sotto Restaurants in Cincinnati Call 1st Disaster for Quick Help After a Fire!

Boca and Sotto Restaurants in Cincinnati Call 1st Disaster for Quick Help After a Fire!

The Situation The popular Downtown Cincinnati restaurants, Boca and Sotto, had a fire on a Wednesday May 23, 2018 around noon. Cincinnati’s Fire Department sent 4 ladder trucks to the area near Sixth and Walnut Streets. Thankfully no one was injured. The...
Read More...
1st Call Disaster Receives a 5 Star Review for Quickly Replacing a Homeowner’s Siding After a Storm!

1st Call Disaster Receives a 5 Star Review for Quickly Replacing a Homeowner’s Siding After a Storm!

The Situation Our client had some siding damage caused by a storm and was seeking a local company to handle the job quickly. What We Did Our client contacted us in the morning and by the end of the business day her siding was repaired. Results “Fantastic...
Read More...
Who Should I Call After Fire, Water, or Wind Damage? Learn the Differences Between a Restoration Contractor and General Contractor.

Who Should I Call After Fire, Water, or Wind Damage? Learn the Differences Between a Restoration Contractor and General Contractor.

There are fundamental differences between an emergency restoration contractor and a general contractor. The following are 3 major reasons to use an emergency restoration specialist over a general contractor when you have emergency damage to your...
Read More...
What You Should and Shouldn’t Do After Your Home or Office Has Fire Damage

What You Should and Shouldn’t Do After Your Home or Office Has Fire Damage

Cleaning up after a fire is an overwhelming task that requires chemicals and neutralizers that are not available for the general public. However, there are some things you can do to help eliminate the odor of smoke from a fire and get your home ready to receive...
Read More...
Water Damage Tips – What To Do After a Water Pipe Bursts.

Water Damage Tips – What To Do After a Water Pipe Bursts.

When property owners have water damage, a lot of the times it’s because of a pipe bursting. It could be because the pipes froze or the pipe was just very, very old and failed. Time is of the essence when discovering a pipe burst so let’s get to fixing it!
Read More...
What’s Included In Your Homeowners Insurance Policy? Are You Covered for Wind, Water, and Fire Damage? See This Video…

What’s Included In Your Homeowners Insurance Policy? Are You Covered for Wind, Water, and Fire Damage? See This Video…

Most people don’t read through their insurance policies thoroughly until they have had a crisis. Even then, who knows where to look for the coverage limits, endorsements and the like in the midst of all the legalese which would petrifies the average person! After all,...

Read More...
What to Do If Your Septic Tank Or Sewer Drain Backs Up Into Your Home Or Office…

What to Do If Your Septic Tank Or Sewer Drain Backs Up Into Your Home Or Office…

If your septic tank or sewer drain is backed up, it is a problem that is best left to professionals for a whole host of reasons. Here are some guidelines you should follow when dealing with a backed up septic tank… Why You Should Try to Clean It Yourself The...
Read More...
Water Damage Tips – How to Fix Water Damaged Insulation

Water Damage Tips – How to Fix Water Damaged Insulation

WET INSULATION – NOW WHAT? So many questions float around about what to do with water-damaged insulation? Water-damaged insulation is a breeding ground for mold which can be a health hazard to you and your family. Ways to Detect Water Damaged Insulation A light.
Read More...
How to Best Remove Raccoons From Your Home or Office And Repair the Damage They Leave Behind

How to Best Remove Raccoons From Your Home or Office And Repair the Damage They Leave Behind

“Honey… Did you hear that? That Scratching noise!” If you hear loud scratching or scraping noises in your attic or walls, you could have raccoon or a family of raccoons in your attic. And by the virtues of the laws of nature they are generally...

Read More...
Frozen Pipes – How to Prevent It from Happening and What To Do If It Does

Frozen Pipes – How to Prevent It from Happening and What To Do If It Does

When winter approaches it’s time to be aware of possible freezing pipes and the damage it can cause. Frozen pipes can lead to costly repairs. Knowing what to do if your pipes freeze can possible prevent a disaster. When it’s freezing outside and you turn on your...
Read More...
Water Damage Tips – How to Detect and Solve Water Damage Problems

Water Damage Tips – How to Detect and Solve Water Damage Problems

After your home or business has a water incident, some of water damage won’t be easily detected. In fact, scientifically, our human bodies only have the ability to discern moisture content intelligently. For example, touch you skin. It FEELS dry BUT it is 98%...

Read More...
Fire Damage Tips – Your Role and What to Expect From Your Fire Department, Insurance Adjuster, and Restoration Company After a Fire

Fire Damage Tips – Your Role and What to Expect From Your Fire Department, Insurance Adjuster, and Restoration Company After a Fire

One of the most stressful situations that people could ever go through is a home fire. The stress and disappointment from losing a home and possessions to a fire is traumatic and overwhelming. However, taking action and notifying a restoration company should take...
Read More...
After Wind Damage, Your Insurance Company Requires That You Fix the Situation as Quickly As Possible to Prevent Further Damage!

After Wind Damage, Your Insurance Company Requires That You Fix the Situation as Quickly As Possible to Prevent Further Damage!

National Severe Storms Laboratory says thunderstorm winds account for half of all severe damage reports in the lower 48. When these gusty winds are around, homeowners lose shingles, lawn furniture goes flying (which can cause all kinds of damage), and even trees can...
Read More...
Can You Smell a Sewer Odor in Your Home or Business? See Suggestions On Eliminating that Smell From Your Property

Can You Smell a Sewer Odor in Your Home or Business? See Suggestions On Eliminating that Smell From Your Property

If your home begins smelling like sewer, you have a problem you can’t ignore. When plumbing systems malfunction or are installed incorrectly, it can cause sewer odors in your home. Different problems such as damaged seals around the toilet or improper installation of...
Read More...